Lost and Found Policy

The purpose of the Lost and Found Policy is to provide a clear and organized process for managing lost and found items on campus. It ensures that lost property is securely stored and makes it easy for individuals to claim their belongings. The policy aims to facilitate the timely return of lost items to their rightful owners while promoting responsibility and accountability within the university community.

The Office of Student Life at SLU-Madrid manages lost and found property across campus once it arrives in our offices. Please note that there may be a delay in the arrival of lost items to Student Life.

Reporting a Lost Item 

If you have lost an item in any SLU-Madrid facility, we recommend contacting the Student Life team at studentlife-madrid@slu.edu to see if someone has turned it in.

Turning in Found Items

Members of the SLU-Madrid community who find lost property should bring those items to the reception desks of each building. At the end of each business day, all unclaimed lost property will be transferred to the Office of Student Life.

Claiming Lost Property

A few days before the end of the month, the Office of Student Life will share details of the items lost and found on the office's Instagram page to help increase the likelihood that someone will come get their belongings.

Valuable items such as (cell phones, tablets, laptops, expensive headphones, etc.) will require further identification upon pick-up in order to properly verify ownership of the item.

Unclaimed items will be removed on the last business day of the month.

Items with Identifiable Information 

If a lost item contains identifiable information (e.g., metro cards, credit cards, student IDs, or any form of identification), the Office of Student Life will notify the owner via the student's University email account to pick it up. These items will be kept until the end of the semester, after every attempt has been made to contact the owner.

Please contact the Office of Student Life team at studentlife-madrid@slu.edu with any questions about the Lost and Found policy.

[Last update: March 2025]